For transport operators

Journey Alerts gives your passengers the best possible journey experience

  • Manage disruption automatically
  • Gather behavioural insights
  • Support your front line teams
Get in touch
01

How much

Our partner model can be rolled out for free - we can even generate revenue for you

02

Setting it up

Easily deployed, the record for a TOC is 1 hour! Simply add the tags to your website, and we'll give you the QR codes for any printed materials.

03

Let's talk

We think the expensive, resource intense enterprise model has had it's day - we work in partnership, and build our product around your strategic needs. Why not have a chat and see what we can do?

For the first time, Journey Alerts gives personalised journey information to every individual passenger.

Less than

Half

of passengers currently receive journey options during disruption

more than

30%

are dissatisfied with the information they do get.*

Brilliant customer service...

For many customers, it’s more about how you deal with aproblem than the problem itself. Journey Alerts makes it possible to retain an overall positive view of your company despite occasional journeys that don’t go to plan.

...for every individual customer

Journey Alerts smoothly guides your customers around disruptions and gives vouchers to soften the disappointment and acknowledge their need for extra care.

Features designed to help you achieve DfT targets

Providing accurate and timely information during disruption

Automatically keeping passengers informed and providing alternative options

Enabling seamless modal interchange

From train to bus, car to train - even scooters and bikes, everything is included -to make a smooth interchange

Supporting passengers with hidden or cognitive disabilities

No box-ticking - we use personalisation to address everybody's needs

Door to door journey support

Multi-modal, including taxis, trains, ferries, buses, walking... our journey planner adjusts routes for weather and disruption

QR codes

Real-time, contextual and relevant information with one scan - no download, no chatbot, no nonsense

Built on social

Easy to share, easy to translate, easy for everyone to access real-time advice without friction

Engaging

60% survey responses. 98% user retention over 1 year. 75%  use it again within 3 weeks. Does your app do that?

Making public transport accessible to all

Built with the NHS to support anxious travellers, and those with hidden disabilities, we provide step by step support

Providing accurate and timely information during disruption

Automatically keeping passengers informed and providing alternative options

Enabling seamless modal interchange

From train to bus, car to train - even scooters and bikes, everything is included -to make a smooth interchange

Supporting passengers with hidden or cognitive disabilities

No box-ticking - we use personalisation to address everybody's needs

Door to door journey support

Multi-modal, including taxis, trains, ferries, buses, walking... our journey planner adjusts routes for weather and disruption

QR codes

Real-time, contextual and relevant information with one scan - no download, no chatbot, no nonsense

Built on social

Easy to share, easy to translate, easy for everyone to access real-time advice without friction

Engaging

60% survey responses. 98% user retention over 1 year. 75%  use it again within 3 weeks. Does your app do that?

Making public transport accessible to all

Built with the NHS to support anxious travellers, and those with hidden disabilities, we provide step by step support

Logo East Midlands RailwayLogo SWRLogo P&O FerriesLogo LNERLogo East Midlands Railway

2 day setup

Set up in two days

We offer SDKs and all sorts of integration options, but the easiest is just a tag for your website - drop it in and we do the rest! Add a few QR codes to posters and general information and all of your passengers will have live, contextual support.

Free partner model

We know this stuff is complicated, and can swallow up time and resources, which is why we offer a free version that means you can look after your customers - and put your brand front and centre - without having to find resources to manage a technology product.