Improving access to transport for millions of people in Kuala Lumpur
Mapping passenger demand, improving the flow of real-time journey information and reducing private car usage in Kuala Lumpur and the Klang Valley
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With 90% of the Malaysian population expected to live in urban areas by 2050, Malaysia faces the challenge of matching rapid urban growth with an efficient public transport system accessible to all. The absence of such a system, as currently seen in cities such as Kuala Lumpur, leads to high levels of private car use with its associated environmental impact and heightened socio-economic inequality between drivers and public transport users. We partnered with Malaysian mobility-as-a-service company Asia Mobiliti and theUniversity of Birmingham on a UK government-backed collaboration to improve access to transport for millions of people in Kuala Lumpur and the Klang Valley.
In brief
The project, currently being trialled before launching later this year, will look to improve the flow of real-time information between transport system and its users to increase multi-modal connectivity, reduce private car use and democratise access to urban mobility. Journey Alerts technology will be used to generate accurate passenger intent data at station/vehicle level to identify areas of high transport demand but poor access in the region. Real-time multi-modal journey information will also be delivered directly to passengers via WhatsApp andMessenger, and will include personalised updates on disruption and first/last mile options.
The impact
The project builds on the work we’re already doing in the UK with local authorities such as Oxfordshire County Council to support strategic transport challenges, optimise networks and incentivise sustainable behavioural change. This Malaysian project will map demand, improve the flow of real-time information and give public transport passengers easier access to a sustainable, efficient and accessible alternative to getting in the car. The intent mapping will be used to better inform operators about demand and build on dynamic interchanges between supply and demand in real-time. These improved planning capabilities will enable the re-routing of existing services or creation of new routes to fulfil actual passenger demand, with the broad aim of improving urban mobility connectivity, particularly within underserved population groups.
