Research Project Coordinator

Journey Alerts, the personalised travel information company, are developing specific functionality for anxious and disabled travellers as well as rolling out programmes with partners around the UK and beyond.‍

This role is about people, organisation and communication. It is not about IT, Agile or data!

As a small team, we now need some help delivering our research and cient programmes, and are looking for a confident and organised coordinator to keep things on schedule.  Working with regional train and bus operators, local authorities, event and venue partners, you'll be super organised and happy to get involved in any part of the project - from desk research to running focus groups, working with people to understand their problems, and testing in the real-world. You will be working with vulnerable travellers, including schools, and so a DBS certificate might be required. Some projects may require international travel.

Initially a 12 month, hybrid role (3 days per week with the team or on-site) based in Oxford or Solihull, with a need to travel around the UK and occasionally further, however there is potential for the role to quickly grow into a full time position.

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• Keeping the programme delivery on time, meeting milestones, keeping the team on target
• Researching specific topics and requirements
• Designing, organising and hosting focus groups and assisted trials
• Working with clients and suppliers to deliver everything on time
• Writing up findings and reporting
• Bringing your own ideas to improve our products
• Managing stakeholders and keeping everyone updated.

You may not have done this exact role before, but you will recognise the core duties as things you're already great at! We value enthusiasm, energy, commitment and independence. Your experience should include:

• Demonstrated strong organisational skills
• Research and problem-solving experience
• Excellent communication skills, verbal and written
• Top-notch relationship building skills
• Enthusiasm for making a difference and challenging the status quo

Please include a cover letter if you wish to be considered - we use cover letters to help us understand how you communicate, and how your experience could fit the challenges we face, and as such they are more important to us than your CV.