Making transport EASY FOR everyone


Alerts and instructions straight to your phone - no apps or maps, just accurate (and free!) information as you travel - right when you need it.

How it works

Simple, precise instructions

We don’t give you maps or complicated stuff - just what you need to do next.

Green image showing instructions to board a train including times and platform numberYellow image showing progress of a rail and underground journey showing a minor delay.Blue image showing a warning that your bus or train will arrive in about 14 minutes, and you should get your bags readyGreen image showing instructions to prepare to get off your train as it arrives at your stop in 3 minutes

Straight to your phone

No need to download an app, Journey Alerts works thorugh your favourite messaging service.

How it works

Take it easy, we're different

We’ll guide you step-by-step, keeping you moving around disruption, always getting you where you’re going.

Travel the way you want

Customised to how you want to travel - including routing for facilities and personal preferences.

For absolutely everyone

Designed to be useful for everyone; able-bodied, disabled, senior, vulnerable - or just not great with tech.

Re-routing during disruption

When things go wrong we'll keep you moving and get you to where you're going.

Keep your loved ones in the know

Journey Alerts BUDDY lets you know where your loved ones are on their journey so that both of you can relax.

Image of a young woman wearing a yellow woolly hat on a bus smiling
Balloon showing the words '1m users'

People love us

We seem to be a well kept secret, but over 1 million people in the UK already rely on us for updates and instructions as they travel! Why not join them?

1.4M
Users
5m
Journeys per month
20M
Messages per year
10k+
new users month

Working with:

Journey Check

Use our quick tools to check your train or bus, or plan a more complex journey with our journey planner - once you've chosen your route, just hit 'Go' to receieve live updates whilst you travel!